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Job summary

Location:
Whitefish, MT, United States, North America
Career Level:
Entry Level (Less than 2 years of Experience)
Education:
Diploma
Job type:
Full time
Positions:
1
Salary:
$16 Per Hour
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Triage Operator

* There has been 1 Application for this position
* This job opening has been viewed 76 times
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The triage operator is a critical part of the service team.  The triage operator controls the flow of service requests coming into the Help Desk.  The triage operator specifically performs the following tasks:

  • Answer customer phone calls
  • Triage service tickets.  Assign service tickets to technicians.
  • Schedule service appointments with customers
  • Assist with service ticket follow ups.

Qualifications

The successful candidate will have prior experience in the following:

  • Answering telephones and assessing customer requests.  Previous experience as an operator at a doctor’s or dentist’s office is a bonus.
  • Scheduling appointments

Attributes

The successful candidate will have the follow attributes:

  • Excellent customer service skills
  • An upbeat personality
  • A desire to provide excellent service to customers
  • Ability to work in a team
  • Desire to grow professionally
  • Strong work ethic
  • Reliable

 

Full time with full benefits and PTO. 


 

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Call us today   406-730-5105

100 E Second St Suite 304
Whitefish, Montana 59937

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