We began working with Eckstrom Consulting when we suddenly found ourselves without internal/on-site IT support staff. Though faced with a complicated network, Andrew and his team were able to provide a smooth transition to outsourcing the support of our network. They efficiently assessed our network and identified areas which needed additional security measures or maintenance updates. Our support calls are addressed quickly and solutions provided as if they were “in-house”. We feel very confident in knowing that our systems are being monitored and any issues that crop up are often discovered and corrected by Eckstrom Consulting before we are even aware of it. Contracting with Eckstrom Consulting has allowed us to focus on the core aspects of our business.
Burgi Engineers LLC has outsourced their IT department fully to Eckstrom Consulting since 2008. During that time Eckstrom Consulting has proposed and overseen the implementation of multiple technology solutions, that have given our company a technological advantage. Among other projects, they have helped us to, virtualize our servers, move to a VOIP phone system, implement highly customized and stringent IT security protocols, facilitate daily offsite back-up of large amounts of data, and build an IT network that promotes efficient collaboration of employees located across the country. In addition to the large scale solutions they have provided, Eckstrom Consulting has also been very effective with their day to day assistance of routine user problems.